General
What is a Digital Pizza?
A Digital Pizza is a fun, personalized virtual gift you build online and send to someone special. After checkout, we email your recipient a branded message with a button to reveal their custom pizza — complete with your note. No delivery driver, no calories, just smiles.
Who can I send a Digital Pizza to?
Anyone with an email address — friends, family, coworkers, clients, or creators. Digital Pizzas work anywhere in the world.
Is a Digital Pizza real food?
No — it is a virtual gift experience, not edible pizza. Think of it as a creative greeting card powered by pizza. We also sell real pizza-themed merchandise if you want something physical.
Ordering & Sending
How do I send a Digital Pizza?
Choose a Digital Pizza product, customize your slice (crust, sauce, cheese, toppings), add the recipient's name and email, include an optional personal message, and complete checkout. We handle delivery — you don't need to forward a link yourself.
What can I customize on my pizza?
You can pick your crust, sauce, cheese, toppings, and add a personal message. Your choices appear on a live preview as you build, so you can see exactly what you are sending.
How does the recipient receive their pizza?
After you pay, we email your recipient directly with a branded message and a View Your Pizza button. When they tap it, they see a fun reveal with your custom creation and message. You also get a confirmation email.
Can I send a Digital Pizza immediately after purchase?
Yes. Once payment is complete, we email your recipient right away. Delivery usually happens within seconds.
Payments
What payment methods do you accept?
We accept major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other payment methods shown at checkout. All transactions are processed securely through Shopify Payments.
Will I receive an order confirmation?
Yes. Shopify sends an order confirmation after every successful purchase, and Digital Pizzas sends you a separate confirmation that your pizza was delivered to your recipient's inbox.
Merchandise & Shipping
Do you sell physical products?
Yes. In addition to Digital Pizzas, we offer pizza-themed merch including t-shirts, hats, mugs, stickers, and tote bags. Physical products ship separately from digital gifts.
How long does merch shipping take?
Shipping times depend on your location and the product. Estimated delivery windows are shown at checkout. Most merch orders are printed on demand and ship within a few business days.
Do you ship internationally?
Many of our merch items ship internationally. Available countries and rates are calculated automatically at checkout based on your shipping address.
Returns & Support
Can I get a refund on a Digital Pizza?
Because Digital Pizzas are delivered instantly as digital goods, refunds are handled on a case-by-case basis. If something went wrong with your order, contact us at hello@digitalpizzas.com and we will help.
What if I have trouble placing an order?
Try refreshing the page, using a different browser, or disabling ad blockers. If add-to-cart still fails, email hello@digitalpizzas.com with a screenshot and we will sort it out.
How do I contact support?
Email us at hello@digitalpizzas.com or visit our contact page. We typically respond within 1–2 business days.
